Job Duties:
1. Receive booking from customer;
2. Check the relative sailing schedule and advise it to overseas;
3. Once confirmation got from overseas ,book space with agents/ carriers;
4. Local service with customer;
5. Coordinate problems between carriers and customers;
6. Also coordinate the problems between truck company / customs broker and customers;
7. Enter shipment entry into Riege system, prepare the HBL draft;
8. Check and confirm HBL /MBLcorrectness ;
9. Put relative Reserve figure into Riege cost control screen and keep them in balance, ensure the gross profit as accurate as it can approach the reality;
10. Relay the shipment status and cargo details to the agent of Carrier,ensure the shipment on board smoothly;
11. Prepare shipment invoices to customer, Prepare the payment to carrier and buy the MBL;
12. Send pre-alert to overseas offices. Trace the shipment and report shipment status to customer and overseas offices;
13. Book job cost (Debit note from Agents) into Riege ( PII) ,Close file;
14. Follow up the clearance procedure;
15. Communicate with overseas and suppliers, carrier,co-loader and othe local partners;
16. Sales lead follow up,send booking details to oversea at the first time, get clearly instruction(including Carrier name, POL/POD,schedule, S/C no&any other important details)from overseas before shpt arrange;
17. Created job no and place booking on time, imput GP data at the same time, have observantly sense for space problem, make sure oversea and superior will be informed if any space problem;
18. Release SO to shpt timely, arrange trucking, Custom decare and warehouse stuffing before closing, keep overseas in posted if any delay or change;
19. Prepare MBL confirmation/BL combination/Seaway instruction;
20. Issue local invoice to client/cost reserve, send original invoice to client for payment;
21. Check for on-board status, inform oversea for shpt delay/offload if any;
22. Release HBL to client against payment;
23. Keep in complete secrecy all confidential information received in the course of his/her duty from the Management of the company or other sources;
24. Under any circumstances, to give a quality image of his/her belonging to the Dachser Group enthusiasm, professionalism, straightforwardness;
25. Assisant team leader to monitor documentation staff to complete the daily jobs timely.
Experience & Qualifications Requirement:
1. Education: College graduate or above;
2. Experience:More than 2 year working experience in sea freight forward;
3. Language skills: Good in spoken and written English;
4. Computer skills: Good computer skills(MS office software);
5. Core Competencies: Result Orientation; Teamwork and Co-operation; Communication and negotiation; Capacity to handle change; Creative problem solving.
1. Receive booking from customer;
2. Check the relative sailing schedule and advise it to overseas;
3. Once confirmation got from overseas ,book space with agents/ carriers;
4. Local service with customer;
5. Coordinate problems between carriers and customers;
6. Also coordinate the problems between truck company / customs broker and customers;
7. Enter shipment entry into Riege system, prepare the HBL draft;
8. Check and confirm HBL /MBLcorrectness ;
9. Put relative Reserve figure into Riege cost control screen and keep them in balance, ensure the gross profit as accurate as it can approach the reality;
10. Relay the shipment status and cargo details to the agent of Carrier,ensure the shipment on board smoothly;
11. Prepare shipment invoices to customer, Prepare the payment to carrier and buy the MBL;
12. Send pre-alert to overseas offices. Trace the shipment and report shipment status to customer and overseas offices;
13. Book job cost (Debit note from Agents) into Riege ( PII) ,Close file;
14. Follow up the clearance procedure;
15. Communicate with overseas and suppliers, carrier,co-loader and othe local partners;
16. Sales lead follow up,send booking details to oversea at the first time, get clearly instruction(including Carrier name, POL/POD,schedule, S/C no&any other important details)from overseas before shpt arrange;
17. Created job no and place booking on time, imput GP data at the same time, have observantly sense for space problem, make sure oversea and superior will be informed if any space problem;
18. Release SO to shpt timely, arrange trucking, Custom decare and warehouse stuffing before closing, keep overseas in posted if any delay or change;
19. Prepare MBL confirmation/BL combination/Seaway instruction;
20. Issue local invoice to client/cost reserve, send original invoice to client for payment;
21. Check for on-board status, inform oversea for shpt delay/offload if any;
22. Release HBL to client against payment;
23. Keep in complete secrecy all confidential information received in the course of his/her duty from the Management of the company or other sources;
24. Under any circumstances, to give a quality image of his/her belonging to the Dachser Group enthusiasm, professionalism, straightforwardness;
25. Assisant team leader to monitor documentation staff to complete the daily jobs timely.
Experience & Qualifications Requirement:
1. Education: College graduate or above;
2. Experience:More than 2 year working experience in sea freight forward;
3. Language skills: Good in spoken and written English;
4. Computer skills: Good computer skills(MS office software);
5. Core Competencies: Result Orientation; Teamwork and Co-operation; Communication and negotiation; Capacity to handle change; Creative problem solving.
職位類別： 客服總監/經理/主管/專員
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